Terms and Conditions

Effective Date: 21-02-2025
Last Updated: 21-02-2025

INTRODUCTION

This Terms of Service Agreement ("Agreement") is an electronic record that complies with the Information Technology Act, 2000 ("IT Act") and applicable rules, including the Consumer Protection (E-Commerce) Rules, 2020. By using www.rayglow.in and its related platforms (collectively referred to as "the Website"), you acknowledge that this Agreement is generated electronically and does not require any physical or digital signatures.

Acceptance of Terms

By accessing or using our Website and ordering products from Raybliss Pharma Private Limited ("Company," "we," or "us"), you agree to comply with these Terms and Conditions ("T&C"). This applies to all users, including those who simply browse the site or make purchases.

To use our Website, you must be capable of entering into a binding contract under the Indian Contract Act, 1872. If you are a minor, you may use the site only through a parent or legal guardian. Additionally, if you are acting on behalf of a business entity, you must have the proper authorization to do so.

Modifications to Terms

We reserve the right to modify these T&C at any time by posting the updated terms on our Website. Changes take effect immediately upon publication. Continued use of the Website after changes signifies your acceptance of the revised T&C. We recommend reviewing these terms each time you visit our site, as they may change frequently.

Usage Guidelines

You may access the Website only for lawful purposes and must adhere to all applicable laws, rules, and regulations during your use.

Product Information

Offer of Products

Our Website offers a variety of products for purchase, including trial and complimentary items. By placing an order, you agree to these T&C, which stipulate that products are intended for personal use only and cannot be resold unless explicitly permitted. We retain the right to cancel or modify orders that may violate these T&C.

Please note that product availability, pricing, and descriptions may change without notice. We strive to ensure that product details are accurate, but we do not guarantee that all information is complete or error-free. Product images are illustrative and may differ from actual items.

Rayglow 10-Day Challenge Terms

We have introduced the Rayglow 10-Day Challenge, which allows participants to experience visible skin brightening results within 10 days. By participating, you agree to comply with the challenge rules. Below is a summary:

  • The challenge is only valid for first-time buyers of Rayglow Skin Brightening Cream.

  • Participants must submit 20 daily photos (morning and night) via WhatsApp with a unique tracking code.

  • Strict submission guidelines apply; failure to comply results in disqualification from the money-back guarantee.

  • If no visible results are confirmed by our dermatology team after reviewing all photos, participants may be eligible for a refund.

  • Additional rewards include discounts and social media features for participants who share their journey using #Rayglow10DayChallenge.

  • Full challenge terms are available on the Rayglow 10-Day Challenge Terms & Conditions page.

Proprietary Rights

All trademarks, brand names, and intellectual property associated with the Company and its products are protected by Indian laws. You may not reproduce, distribute, modify, or otherwise use any content or products from our Website without prior authorization. Accessing the Website does not grant you any rights to use our trademarks or proprietary materials.

Order and Payment Information

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards

  • Net Banking

  • UPI and QR Code Payments

  • PayPal and Reward Points

  • Cash on Delivery

Order Tracking & Delivery

  • Orders are typically delivered within 5-7 business days.

  • Tracking information is provided once your order is dispatched.

  • Orders above INR 399 qualify for free delivery.

Return & Refund Policy

  • Refunds are processed within 3 business days after approval.

  • Refunds will be provided via the original payment method only.

  • If any rule of the 10-Day Challenge is violated, the participant is automatically disqualified from the refund policy.

Limitations of Liability

The Company is not liable for any losses or damages resulting from the use of the Website content and Products. Our liability is limited, and we will not be responsible for any direct, indirect, incidental, special, or consequential damages related to:

  • Your use or inability to use the Website or Products.

  • Transactions made through the Website.

  • Any alleged lost profits, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its affiliates from all claims, damages, and expenses, including reasonable attorney’s fees, that arise from:

  • Your breach of these Terms and Conditions.

  • Your use of the Website or Products.

  • Any claims related to intellectual property or proprietary rights.

Privacy Policy

We are committed to protecting your privacy and providing transparency regarding our use of your data. For information on how we handle your personal information, please refer to our Privacy Policy, which is integrated by reference and can be found on our Website.

General Provisions

  • Governing Law: These Terms are governed by the laws of India, particularly the laws of Delhi.

  • Jurisdiction: Any claims arising from these Terms will be subject to the jurisdiction of courts in Delhi.

  • Termination: The Company reserves the right to terminate your access to the Website if you violate these Terms.

  • Force Majeure: We are not liable for any interruptions caused by circumstances beyond our control, including but not limited to natural disasters, acts of war, or labor disputes.

Contact Information

For any inquiries or feedback regarding these Terms and Conditions, please reach out to us: 📩 Email: contact@raybliss.com
📞 Call/WhatsApp: 9797979246
🌐 Website: www.rayglow.in

By using this Website or participating in the Rayglow 10-Day Challenge, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Let’s get glowing! ✨